Shipping policy
WHERE WE DELIVER
EDOVEN delivers to addresses within the United States only.
We do not currently ship internationally.
DELIVERY TIMES AND PROCESSING
Your estimated delivery time is calculated as:
Order Processing + Shipping Transit
We partner with trusted courier services to ensure your order arrives safely and on time.
| Stage | Duration |
|---|---|
| Order Processing | 1–2 business days (Mon–Fri) |
| Courier Transit | 3–5 business days (Mon–Fri) |
| Total Estimated Delivery | 4–7 business days |
Daily Cut-Off: Orders placed before 2:00 p.m. (GMT-6) are processed the same day.
Orders placed after this time or on weekends will be processed on the next business day.
All orders undergo a quality check and secure packaging before dispatch, which is included in the processing time.
SHIPPING COSTS
| Destination | Shipping Method | Estimated Arrival | Price |
|---|---|---|---|
| United States | Standard Delivery | 4–7 business days | FREE |
PACKAGE PROTECTION
All shipments include free parcel insurance.
If your tracking status does not update for 5–6 days after dispatch, please contact support@edoven.com
Our team will assist in starting a lost package investigation with the courier.
TRACKING YOUR ORDER
Once your order leaves our warehouse, you’ll receive a confirmation email containing:
-
A unique tracking number
-
A link to track your shipment from dispatch to delivery
ISSUES WITH YOUR DELIVERY
If your package is delayed, damaged, or cannot be delivered, contact our customer support team immediately.
We are committed to resolving shipping issues quickly.
CONTACT INFORMATION
Company name: BOOSTER28 ADS S.R.L.
Company address: Strada Lungă, Nr. 149, Ap. P3
VAT number: RO48459815
Warehouse Address: 2108 E Cook St, Springfield, IL 62703, United States
Store name: EDOVEN
Phone Number: +1 2248504697
Email: support@edoven.com
Customer Service Hours: Monday to Friday, 10:00 a.m. – 6:00 p.m. (GMT-6)
We aim to respond within 24-48 hours.